Frequently Asked Questions

How long does shipping take?

Most orders arrive within 5–12 business days depending on your location.

Will I receive tracking information?

Yes. Tracking details will be emailed once your order has shipped.

Can I change or cancel my order?

Please contact us within 12 hours after placing your order. Once the order has been processed, changes may not be possible.

Are your products machine washable?

Some products are machine washable. Please check the product description for specific care instructions.

What if my item arrives damaged?

Please contact us within 7 days of delivery with photos of the damaged item, and we’ll help resolve the issue as quickly as possible.

How can I contact customer support?

You can reach us anytime at: comfyinlove@outlook.com